Have you experienced any one-side earbuds not working on your JBL earbuds? If so, do not panic. It’s a very common problem, and there are a few troubleshooting tricks you can try before contacting customer service.
Many earbud brands such as Bose and Sony have many issues with their products. JBL earbuds are some of the best earbuds available today, but a common issue has been occurring, one side not working.
It’s not hard to fix them. The phones need to be turned off and paired again in a specific manner, or the pins need to be cleaned.
We’ll show you how to do both and suggest more ways to fix your JBL earbuds on one side not working. Here is the step-by-step process to fix common issues with JBL earbuds.
What to do when JBL earbuds not working?
Bluetooth or an audio cable allows you to connect to your MP3 player wirelessly with JBL’s in-ear or over-the-ear headphones.
It is most likely that the Bluetooth transceiver or audio cable is improperly connected if you only hear sound from one side of the headphones.
You can try to fix any wireless headphones that are only working on one side by following these simple steps:
- Ensure that the headphones side balance is correct.
- Check your track for stereo or mono.
- Turn your headphones on and off.
- Reconnect the Bluetooth.
- Play audio while plugging in the sound cable.
- If you are playing audio, pull the audio cable back.
- You may need to reset your wireless headphones.
- Check the audio jack.
To support further troubleshooting before moving forward to advanced solutions, here are some solutions:
1. Check the Bluetooth transceiver’s connection
The connection between the Bluetooth transceiver and the headphones should be checked if the sound is coming from one side but not the other. The headphones can communicate wirelessly with the MP3 player by using the transceiver.
The indicator lights will illuminate as soon as the buds are placed in the cradle. Non-functioning indicator light indicates a problem with another component. Read on for more information.
Since the charging issue has been eliminated, it is most likely a pairing issue. A Bluetooth connection problem may be causing your earbuds and device to not pair with each other.
You can fix this by following these steps:
- Connect all Bluetooth-enabled devices to a computer and turn them off.
- Turn off each of your JBL headphones/earbuds one by one.
- Hold the button down for 10 seconds on the left one, and then turn it back on.
- Holding the button for 10 seconds, turn the right off.
- When they’re connected (some models have a signature sound when they’re connected), you’ll see them in pairing mode.
- During all of this, your Bluetooth audio should be turned off. Once you’re ready to connect, turn your Bluetooth back on.
2. Verify audio cable connections
Audio cables are sometimes used to connect JBL headphones to MP3 players. It is possible for the headphones only to emit sound from one side of the audio cable that is not connected correctly.
Make sure your MP3 player is properly connected to the 3.5 mm mini stereo jack. Connect the mini USB end of your charging cable to the charger port of your Bluetooth headphones if they can also be connected via an audio cable.
3. Charge the JBL headphones battery
The headphones’ battery drains a lot when you use Bluetooth to connect them to your MP3 player. As soon as the battery is low, the headphones blink a blue LED and emit a low warning tone.
When the headphones have a low battery, they won’t work normally. While the headphones are still powered, sound may only come from one side. Use the AC adapter to charge the headphones. It will take around three hours.
4. Stay in Transceiver-range
It is not true that JBL headphones earbuds have a lot of range. For the connection to remain constant, you must remain near the transceiver. You should also keep the earbuds close together.
The pairing button can be pressed and held to reconnect the device if you lose connection because you are out of range.
A Bluetooth transceiver is required to receive data from JBL Bluetooth headphones. Moving closer to the MP3 player and the transceiver might help if the sound starts to stutter or you hear audio-only through one side.
Metal objects and walls complicate the connection between the headphones and the transceiver. Make sure there are as few obstructions as possible between them. To reconnect, press the “Play/Pause” button on the headphones if you lose the connection completely.
Do the JBL earbuds/headphones still come with a warranty?
Check to see if your warranty is still active if you cannot get one side of your JBL earbuds to work despite doing everything listed above.
The products sold by JBL are incredible. If you’re still experiencing issues with your JBL earbuds/headphones after one year, they will likely replace them for you.
Customer satisfaction is important to JBL. Please contact their customer service department or fill out their online form on their customer service page.
You will be asked for the model number of your JBL earbuds, which are printed on the case. An explanation will be required. A solution may also be offered.
Your new JBL earbuds will arrive in the mail as soon as possible if the earbuds are still within their warranty period.
Hopefully, the tips above should help you fix JBL earbuds one side not working issue. If you have any other suggestions or tips, please leave a comment below!
In conclusion, when your JBL earbuds on one side is not working after initial inspection, you will want to double-check the LED light on the front of the case.
If it is red, this means that your earbuds are still paired and are connected. Ensure that your earbuds are still fully charged if it is not charging.
Simply connect your earbuds to their case, wait 3 minutes and reconnect them to your desired device. You will most likely have one working set of JBL earbuds once again.